TERMS & CONDITIONS

TERMS & CONDITIONS

Casall is registered at the following address in Sweden:
Casall Sport AB, Box 6007, 600 06 Norrköping, Sweden. Corporate ID number: 556217-6072. Casall's General Terms and Conditions apply to agreements concluded with Casall; by placing an order, you accept these terms and conditions.

 

CASALL IN OTHER COUNTRIES

Casall Denmark Aps, address: Frydenlundsvej 30A, 2950 Vedbæk, Denmark, Corporate ID: 29 84 47 20
Casall Norge AS, address: Sjølyst Plass 3, 0278 Oslo, Norway, Corporate ID: 960 034 295
Casall Deutschland GmbH, address: Edisonstraße 63 House A 124 59 Berlin, Germany Corporate ID: HRB 197148
Casall Finland OY, address: Itälahdenkatu 18 A, 00210 Helsinki, Finland, Corporate ID: FO 2056175-3

 

DELIVERY

We strive to deliver as soon as possible. Normal delivery time is 3-4 working days. Once your order is shipped from our warehouse you will recieve a delivery notification so you know that the shipment is on its way. 

 

RETURNS

We don't offer returns or exchanges for B2B customers.

 

TRANSPORT 

You should always double check the package thoroughly so you can't see any damages before you sign the delivery. If anything looks damaged, please ask the carrier to note that before signing the delivery.

You should keep the original packaging and pallet. The transport damage needs to be registred to us at Casall right away - b2b@casall.com.

We need the following information:

  • Your order number.
  • Did you inform the carrier about the damage? If so, did he take a note of it? 
  • Where is the damage located? 
  • Attach images of the damage. Please take pictures of both the packaging, the damaged product and the freight note. 
     

As soon as we have handled your claim and contacted the carrier we will get back to you, usually within 1-2 working days.

 

PAYMENT

In our B2B webshop we currently offer following payment options:

  • Invoice
  • Credit card